VDR providers are certified suppliers of secure cloud software and document storage that comply with the digital standards needed to store business documents in an online environment. They become an effective manager provide advanced security, including an extensive control of permissions and allow collaboration between team members as well as external parties. They are a must-have tool for due diligence as well as mergers and acquisitions (M&A) and fundraising and many more.

A quality VDR will have an intuitive, clear user interface, as well as an app for mobile devices that makes it easy for the users to navigate to upload files and search for information quickly. They also will have numerous support resources like training materials including FAQs, training materials, and an in-house customer service team that can assist with any questions or issues. Based on the plan, they could offer live chat or phone support, and be available anytime during business hours or 24 hours.

Some VDR companies have a concentration on specific needs for industries. For example, Intralinks offers unique features for companies operating in the pharmaceutical and biotech industries. Another example is CapLinked which is a specialist in M&A transactions for mid- to large-sized businesses. Other VDR providers, like DataSiteOne and Firmex have extensive experience facilitating M&A deals for Fortune 500 companies. Others, such as Ansarada are experts in international transactions.